Are the contact lenses the same as what I would get at my doctor’s office?
Yes! All of our contact lenses are obtained through authorized distributors or from the manufacturers themselves.
Can I get a different brand of lenses than what’s written on my prescription?
No. Since contact lenses are considered a medical device, we’re only allowed to dispense the brand(s) prescribed. You’ll have to speak to your eye care provider about trying different lenses.
Can I use my PEP Vision coverage towards my PEP Optical purchase?
Yes. If you are a PEP Vision member, you can use your material allowance toward the purchase of your glasses and/or contact lenses.
Can I use my glasses prescription to order contacts?
Sorry – no. Glasses prescriptions are different than contact lens prescriptions and cannot be used to order contact lenses.
How can I get my lenses more quickly?
We offer free ground shipping. We also have expedited shipping methods that can be applied to your order at checkout for an additional charge.
Is a valid prescription needed to order?
Yes. If you don’t have a copy of your prescription you can provide your eye care provider’s information and we’ll get it from them.
What if I do not have PEP Vision coverage?
Not a problem! You can still enjoy the benefits of our great selection of glasses and contact lenses at amazing prices when you purchase from PEP Optical.
What if my contact lens brand isn’t listed online?
If your contact lenses aren’t listed on our site, you may be prescribed a private label or generic brand name. Contact our customer service to see if your contact lenses are available by brand name.
What is a PD measurement and how do I know what mine is?
Your PD, or pupillary distance, is the distance between the center of your eyes. You can measure yours by yourself or with some help from a friend. If you’ve ordered glasses from your doctor before, they should have your PD on file.
Why should I buy from PEP Optical?
Well, we could go on and on, but here are just a few reasons: we offer exceptional customer service, competitive pricing, free shipping on everything, easy returns & exchanges, and so much more!